Your Key to Simplified, Cost-effective IT Management
In the rapidly evolving world of IT, maintaining smooth operations is not just a luxury but a necessity. Approved Systems offers a tiered approach to IT management through our MSP (Managed Service Provider) Support Packages. These are tailored solutions that fit various business sizes, complexities, and budgetary requirements.
Why Choose an MSP Support Package?
- Predictable Costs: Instead of unpredictable costs that vary month-to-month, our packages offer fixed, monthly rates. This helps with budgeting and ensures you don’t face any surprises.
- Proactive Monitoring: We don’t wait for problems to occur. Our systems keep an eye on your infrastructure 24/7, catching potential issues before they become costly problems.
- Priority Support: Our MSP customers always come first. Whether it’s a minor software glitch or a major system crash, you’ll move to the front of the line.
- Comprehensive Coverage: From routine updates and patches to cybersecurity measures and backup services, our packages encompass a wide array of IT support functionalities, ensuring your business’s technology operates seamlessly.
- Scalability: As your business grows, your IT needs change. Our tiered MSP packages can evolve with you, ensuring you always have the right level of support.
Available Packages:
- Bronze: Ideal for startups or smaller enterprises seeking basic yet comprehensive IT support.
- Silver: For growing businesses, with added functionalities and services tailored for moderate IT needs.
- Gold: Perfect for established enterprises that need robust IT management, cybersecurity, and enhanced support.
- Platinum: The pinnacle of IT support, offering premium services for businesses that require the utmost in technology management.
- Ad-Hoc: For those seeking flexible, on-the-go support without a monthly commitment.
Ditch the unpredictable pay-per-device or service approach. With our MSP Support Pa
$1200 ex GST / Month
Ideal for site size of 1 to 5 Workstations^
Included
- Support hours included: 2 hours
- Over Phone Support
- Email Support
- Remote Desktop Session
- Remote Monitoring and Management (RMM)
- RMM Tool deployed on each workstation / server to Provide Health Status to our support Dashboards
- Managed Windows Patching
- Extreme Risk Applied within 48 hours
- Medium Risk Applied Weekly
- Standard Patching Applied Monthly
Each additional machine = $25 per month
Each additional hour past included hours as per the general support pricing schedule
^All Workstations to be supported must be registered with Approved Systems and appropriate support tools added to the device. Approved systems will not support unregistered devices and may charge additional fees supporting those devices.