VoIP FAQ

Business VoIP is without a doubt quickly becoming a massive necessity for organisations of all sizes. By providing even the smallest teams with incredibly powerful… Read More »The Bottom Line

Money doesn’t solve all problems, and the same can be said for improving your network’s performance. Just because you are experiencing high latency and jitters… Read More »Improving the Situation

So, what makes for an acceptable level of latency within your network, and what does latency begin to directly impact the quality of your VoIP… Read More »So, What’s Acceptable?

It should go without saying at this point that since VoIP is sending your voice as data packets over the internet, it will be directly… Read More »Latency, Jitter, and VoIP

Thankfully, jitter is incredibly easy to spot. Just like with Packet Loss, jitter will result in jumbled calls with words or sentences out of order,… Read More »Measuring Jitter With a Speed Test

Quite simply, jitter is most likely and commonly due to increased latency within a network, which is due to increased congestion. As I mentioned above:… Read More »What Increases Jitter?

While directly related to latency, jitter is not quite the exact same thing as latency. In fact, Cisco defines Jitter as “a variation in the delay… Read More »What Is Jitter?

Since we ultimately understand that latency cannot be eliminated from existence, we need to understand how latency will impact VoIP calls. Essentially, we need a… Read More »Measuring Latency with a Ping Test

Latency can actually be increased by a fair number of different factors, including: Network Hardware – For example, some routers can only transmit data at limited… Read More »What Increases Latency?

At its simplest definition, latency is simply a measured delay, the time it takes for a task to occur. For a more formal definition, latency… Read More »What Is Latency?