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All of our products are covered by Approved Systems’ Standard Form of Agreement and are subject to our Acceptable Use Policy (AUP).

Things To Know

This page summarises some helpful things to know, if you have any questions please call us on 1300 139 257

  • All prices include GST.
  • Only available to our small to medium business customers.
  • Service is billed monthly in advance.
  • Payments are to be made by Direct Debit or Credit Card.
  • No flag fall applies to all calls.
  • Mobile and International Calls are charged per minute
  • 30 days required in writing for cancellations.
  • All plans are subject to our Acceptable Use Policy (AUP).
  • Calls to 13 & 1300 numbers are charged at 30¢ per call.
  • Calls to 1800 numbers are free.
  • You may change plans any time for the following monthly billing cycle.
  • Approved Systems provides no guarantee that the DID number allocated will be a local call for third party callers in your area. This must be confirmed with the third party’s voice carrier.
  • VoIP services are generally activated within one business day.
  • Unfortunately DID Numbers are not available for the Northern Territory.
  • If in the event you call an emergency services number from this VoIP service, you must advise the operator of your current location.
  • The service will be delivered over the OverTheWire Wholesale network
  • To see our international VoIP rates, click here.
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