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May 21, 2025

What is Toll Fraud?

Toll fraud is one of the most underappreciated threats in modern business telephony. While many organisations are familiar with email scams and phishing, few realise that the same kind of financial exploitation can happen through their phone system. Understanding the Basics For those used to traditional landlines, it’s helpful to…

May 21, 2025
March 14, 2025

Right to Disconnect & Direct Contact Policy

Changes in Legislation & What It Means for You Recent amendments to the Fair Work Act 2009 have introduced the Right to Disconnect, which ensures employees are not required to engage in work-related communications outside their designated hours unless such refusal is unreasonable. This legislation applies to employers and extends…

March 14, 2025
March 9, 2025

Train Yourself and Your Staff to Spot Scam Emails Before It’s Too Late

Cybercriminals only need one mistake to compromise your business, and that mistake is often as simple as one employee clicking a malicious email link. Phishing and scam emails are the most common method used by hackers to deploy ransomware, steal credentials, and gain access to sensitive business data. Training your…

March 9, 2025