Overview

Our Fully Managed Essential Eight service is designed for organisations that need comprehensive security and compliance coverage beyond the baseline. We handle the technical heavy lifting—allow‑listing, patching, hardening, privileged‑access management and more—so you can focus on running your business securely and efficiently. Beyond the core Essential Eight controls (application allow‑listing, timely patching, macro control, user‑application hardening, privilege restriction, operating‑system patching, MFA and regular backups, this service includes:

Governance & compliance support – We assist with ACSC/ISM maturity assessments, policy development, risk registers and ongoing compliance reporting.

Cloud & shared‑responsibility security – Secure your Microsoft 365/Azure and other cloud workloads with identity management, logging, alerting and configuration hardening.

24×7 monitoring & incident response – Centralised log collection, behavioural threat detection and automated alerting across servers, endpoints and cloud services. Our incident‑response plan defines roles, escalation paths and SLAs, with rapid isolation and containment procedures backed by full audit trails.

Encryption & backup resilience – Off‑site immutable backups and optional local BCDR/cloud failover upgrades protect against ransomware.

If you only need an entry‑level solution to reach Essential Eight maturity levels 1–2, consider our Essential 8 Protect service. It implements the same eight mitigation strategies at a foundational level and is ideal for smaller organisations or those beginning their cyber‑security journey. To learn more, visit our Essential 8 Protect page.

Industries We Serve

The Fully Managed Essential Eight service is suitable for organisations that handle sensitive data, are subject to stringent compliance requirements or face elevated cyber‑risk. Typical sectors include:

• Healthcare and medical providers – Hospitals, clinics and medical research institutions are covered by expanded critical‑infrastructure regulations and must meet Privacy Act and Notifiable Data Breach obligations.
• Financial services – Banks, insurers and superannuation providers are captured under the Security of Critical Infrastructure Act and must comply with APRA CPS 234, which mandates clear roles, asset classification and timely incident reporting.
• Education and research institutions – Universities and research organisations now fall under the critical‑infrastructure definition and handle large volumes of personal and intellectual‑property data.
• Communications and telecommunications providers – Network operators must implement risk‑management programs and align with recognised frameworks such as the Essential Eight.
• Data‑storage, managed‑service and cloud providers – As part of the critical‑infrastructure sector, these organisations require risk‑management programs and strong security controls, including zero‑trust enforcement and immutable backups.
• Logistics, transport and supply‑chain operators – Recent amendments extend critical‑infrastructure obligations to these sectors, requiring incident reporting, supply‑chain security and risk‑management programs.
• Energy, water and utilities companies – Longstanding critical‑infrastructure sectors with positive‑security obligations need robust patching, privilege restriction and backup monitoring.
• Government agencies – Agencies must comply with the Australian Government’s Information Security Manual and the Protective Security Policy Framework; our fully managed service helps achieve and maintain maturity level 3 and beyond.
• Corporate and enterprise organisations – Medium‑to‑large businesses with high data‑protection obligations (including companies with turnover above AU $3 million under the Privacy Act) and directors’ duties under the Corporations Act can demonstrate due diligence through full alignment with the Essential Eight.
• Professional services (legal, accounting, consulting) – Firms that manage confidential client data face heightened privacy obligations and potential classification as systemically important entities.

By choosing the Fully Managed Essential Eight, you benefit from a scalable, holistic solution that supports compliance with the ISM, Privacy Act, Notifiable Data Breach scheme, Security of Critical Infrastructure Act and APRA CPS 234 while delivering continuous monitoring, incident response and resilience.

Essential Eight Controls

Add‑Ons & ISM Coverage

Pricing Tier

Frequently Asked Questions