Virtual receptionist charges fall under two types: setup and usage.
Setup covers the preparation and training involved in making sure phone operators can answer according to your specifications. There is a once-off setup fee when you start your service, while additional fees may apply when you modify your call handling script or procedures.
Usage fees, meanwhile, are time-based. You’re charged based on minutes spent handling calls, rather than the number of calls you receive.
All virtual receptionist services will be quoted on a case-by-case basis. Both setup and usage charges will vary depend on the specific training and services involved.