May 2025

In the fast-paced world of business, time is valuable. Many of us face the constant challenge of managing cold callers trying to sell products or services that may not align with our priorities. These persistent calls often come from businesses employing aggressive marketing tactics and, at times, questionable data collection methods. Where Do They Get Your Details? Many of these… Read More »Managing Cold Callers: Setting Professional Boundaries and Protecting Your Business

Toll fraud is one of the most underappreciated threats in modern business telephony. While many organisations are familiar with email scams and phishing, few realise that the same kind of financial exploitation can happen through their phone system. Understanding the Basics For those used to traditional landlines, it’s helpful to understand the shift in technology. However, with new technology comes… Read More »What is Toll Fraud?